1. From the system tray, near the system clock, click on the PC-Cillian Icon to open the Main Console window.
2. Click on Network Security followed by Personal Firewall to open the Personal Firewall settings window.
3. Select a profile from the Choose a Profile list. PC-cillian allows to change the firewall settings for each type of profile. Note: While checking for firewall settings it is good to verify if Messenger is enabled through each profile. In addition Trend Micro also advices keeping the Automatically switch to the appropriate profile option checked so that the correct profile is chosen depending on the type of Internet connection that is being used.
4. Click on the Exceptions tab to Add, Remove or Modify application settings.
5. To check the application associated with each Exception rule, select the entry and press Edit.
6. Note the value in the Target box. For Windows Live Messenger 8.0 and 8.1 the entry will usually be C:\PROGRAM FILES\MSN Messenger\MSNMSGR.exe and if you are using Windows Live Messenger 8.5 and later the entry will usually be C:\Program Files\Windows Live\Messenger\MSNMSGR.exe.
7. To create a new connection for Windows Live Messenger, follow the steps below:
7.a. Click on Add from the Exceptions list.
7.a. Click on Add from the Exceptions list.
7.b. Create an Outgoing exception for Windows Live Messenger by entering the values as below:
- Description=Windows Live Messenger (Send)
- Connection=Outgoing
- Action=Allow
- Protocol=TCP/UDP
- Ports=All Ports
- IP Setting – Type=All IP Addresses
7.c. If you are using Windows Live Messenger 8.0 or 8.1 , browse for Windows Live Messenger by going to C:\Program Files\MSN Messenger\MSNMSGR.exe. If you are using Windows Live Messenger 8.5 and later, browse for Windows Live Messenger by going to C:\Program Files\Windows Live\Messenger\MSNMSGR.exe. Click on Open.
Note: Messenger is usally located in this path.
Note: Messenger is usally located in this path.
7.d. Click on OK to create the Windows Live Messenger Incoming rule.
7.e. Create an Outgoing exception for Windows Live Messenger by entering the values as below:
7.e. Create an Outgoing exception for Windows Live Messenger by entering the values as below:
- Description=Windows Live Messenger (Recieve)
- Connection=Incoming
- Action=Allow
- Protocol=TCP/UDP
- Ports=All Ports
- IP Setting – Type=All IP Addresses
7.f. If you are using Windows Live Messenger 8.0 or 8.1 , browse for Windows Live Messenger by going to C:\Program Files\MSN Messenger\MSNMSGR.exe. If you are using Windows Live Messenger 8.5 and later, browse for Windows Live Messenger by going to C:\Program Files\Windows Live\Messenger\MSNMSGR.exe. Click on Open.
Note: Messenger is usally located in this path.
Note: Messenger is usally located in this path.
7.g. Click on OK to create the Windows Live Messenger Incoming rule.
7.h. Once both Incoming and Outgoing rules have been created for Windows Live Messenger , it will look like below:
7.h. Once both Incoming and Outgoing rules have been created for Windows Live Messenger , it will look like below:
8. To modify any settings for Windows Live Messenger, select the entry form the Exceptions list and choose Edit.
8.a. Follow steps from 7.b – 7.h to change settings for Windows Live Messenger.
For more information and support, refer to the Trend Micro Support web-site.
Messenger Support Space 
por favor quiero q solucionen el problema pq no puedo conectarme pq me da error 80048820 y un extender code de 80048412 por favor solucionelo rapido necesito conectarme
bonjour quelqu\’un peut me dire,si on chatte sur msn peut-on avoir une trace des conversation merci a tous
bonjour, malgré que j\’ai suivis toutes les instructions pour que mon espace perso soit visible par tout le monde, celui ci ne l\’est pas…Il met "inconnu" lors des recherches…pourriez vous m\’aider? Merci.
Salve, ho dovuto cambiare la email dopo aver ricevuto una vostra email. Dopo aver fatto questa operazione mi sono ricollegato ma com\’è possibile che ancora nessun contatto mi compare collegato????
How do you stop your coversations in MSN chat to be saved in your Chat Logs?? I tried going to Options, Messages and checking off the Message History box. But it still saves ALL of my convos to my chat log folder. It seems to be Messenger Plus doing this…but now luck!!! HELP
Hy,I like your space :)" Have a nice day na ja! Miss U "ByeA.
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i followed these steps and iyt worked thank you
If you get the default gateway error…you are probably using a router and it needs to be reset…just unplug it for 30 seconds and then plug it back it…usually works to fix that problem ;)
I tried doing all the steps i cant get my Windows Live messenger to work at all It still says Default Gteway is offline..i just dont get it..i\’ve had this problem for weeks now, i cant seem to fix it..PLEASE HELP ME!!!!!
i did the 1st few steps to allow msn to be outgoing and it worked for me !! thx xx
Microsoft\’s canned answers aren\’t useful for this. I agree with the idea of installing MSN 7.5. Too bad Microsoft\’s wonderful helpers assume that all users are idiots, because they don\’t include anything useful, like what port numbers they\’re trying to use. What\’s interesting to me is that I have five different computers and only one has a problem with Live Messenger. Even though I\’ve followed all their directions, killed all firewalls, killed virus scanners, and still it doesn\’t work, on any network.
HELP! Even though I followed the detailed steps, in the troubleshooter, I continue to get the same error "Your gateway appears to be offline."What can be wrong.
What is wrong with this program. I had it on my systerm at first and now I can not get it to run properly. I love the new things on it. I was playing withthe beta version for a couple of weeks there.
It sudddenly went off and when ever i would try to do auio or video conference i would get a blue screen. Well i unsintalled it and then i went back to 7.5. Now i have new hard drive and I install the new version which is not suppose to be beta and I still can not go on vidoe or audio conference withthis version.
I looked at all the info concerning the firewall and I had everthing they way it shoulfd be. It still freezes up my whole computer. I guess I will wait until they fix this. it is too annoying. Plus I was trying to take the vidoe carousel out and it will not go out it still shows the ads. Oh well I just thought i woudlpost for help just incase I have a porblem that can be resolved. ty
The freaking problem is I dun even have firewall!!! Then how can it be that MSN is blocked by firewall!!
ive installed windows live messenger on my work pc and my boss is going mad!! being a bit thick,haven\’t got a clue how to uninstall.can ya help?????
i have a temporary solution, just uninstall windows live messenger and use msn 7.5 untill they pull their fingers out and fix the problem, im hosting the installer, if you guys (microsoft/msn) wouldnt like me to do so just send me an e-mail at afenda@bigpond.net.au and ill gladly take it down… it will only be on here for a short while as a temporary fix.
http://www.freewebs.com/uozha/MSN_Messenger.exe