1. From the system tray, near the system clock, click on the ZoneAlarm Security Suite icon to open the main console window.

2. Select Program control from the left hand pane window.

3. Click on Programs and check if Windows Live Messenger is found in the list of programs. If it is not found in the list, click on Add. If Windows Live Messenger is found in the list, check if the Smart Defense status is set to Auto else change to Auto.

4. In the Add program window, browse to locate the MSNMSGR.exe file. If you are using Windows Live Messenger 8.1, browse for Windows Live Messenger by going to C:\Program Files\MSN Messenger\MSNMSGR.exe. If you are using Windows Live Messenger 8.5 or later, browse for Windows Live Messenger by going to C:\Program Files\Windows Live\MSN Messenger\MSNMSGR.exe. Click Open to select the file.

5. Windows Live Messenger will now be listed in the programs list, with the Smart Defense status set to Auto as shown below.

Configuring Windows Live Messenger through the Norton Firewall 2008

1. From the system tray, near the system clock, double click on the Norton Internet Security or Norton Personal Firewall icon.

2. In the Norton window, click on Norton Internet Security tab and then click on Settings.

3. Select Norton Internet Security below the Settings option.

4. In the Norton Internet Security window, Click on Personal Firewall.

5. Now Click on Program control option and click on Configure at the bottom.

6. Check if Windows Live Messenger or msnmsgr appears in the Program Control list. If Windows Live Messenger or msnmsgr is not listed, proceed to Step 7. If it is present then proceed to Step 10.

7. Click on Add button at the bottom, to add Windows Live Messenger to the Program List.

8. In the new Select a program window, browse to C:\Program Files\Windows Live \Messenger and select MSNMSGR.exe, if you are using Windows Live Messenger 8.5 or later and click Open. If you are using Windows Live Messenger 8.1, browse to C:\Program Files\MSN Messenger\MSNMSGR.exe and click Open.

9. Click on Allow in the Security Request window, to control the Messenger access and click on OK.

10. Once you add Windows Live Messenger in to the list it will look like below :

1. From the system tray, near the system click, click on the McAfee Security Center icon to open the main console.

2. Click on Internet & Network, in the McAfee Security Center window and click on Configure.

3. Click on Advanced and check if option “ON” is selected to enable Firewall protection.

4. On the left had pane, select Program Permissions.

5. Click on Add Allowed Programs, to include the application is the firewall allow list.

6. Browse to the desired path. If you are using Windows Live Messenger 8.1, browse for Windows Live Messenger by going to C:\Program Files\MSN Messenger\MSNMSGR.exe. If you are using Windows Live Messenger 8.5 or later, browse for Windows Live Messenger by going to C:\Program Files\Windows Live\ Messenger\MSNMSGR.exe.

7. Click on Open to select the file. The default path will appear as below.

8. Windows Live Messenger will now be listed in the Program Permissions list with Full Access Permission as show below.

1. From the system tray, near the system clock, click on the AVG Internet Security icon to open the main console window.

2. Click on Firewall, in the AVG Internet Security window.

3. Select Firewall profile under Firewall settings to determine the type of profile.

4. Click on Tools menu bar, followed by select Firewall settings from the menu list.

5. On the left part of the window, click on the “+” sign beside the type of firewall profile type.

6. Click on Applications

7. Check if Windows Live Messenger is listed on the List of applications. If you see an entry for Windows Live Messenger, ensure if it has a (check) mark besides it. If there is a (question) mark, go to step 8 to 10.

8. Select the word “Windows Live Messenger” on the list then click on the edit button.

9. On the Application Action, click on the dropdown menu then select "Allow for all"

10. Click on Apply then OK.

11. If you don’t see an entry for Windows Live Messenger, then click on Add.

12. Enter “Windows Live Messenger” (without quotes) under Name. Select Allow for all in the Application action drop down list to proceed to browse to the next step.

13. Click on to browse to the desired path. If you are using Windows Live Messenger 8.1, browse for Windows Live Messenger by going to C:\Program Files\MSN Messenger\MSNMSGR.exe. If you are using Windows Live Messenger 8.5 or later, browse for Windows Live Messenger by going to C:\Program Files\Windows Live\Messenger\MSNMSGR.exe.

14. Click on Open to select the file. The default path will appear as below. Click Apply.

15. The list of applications will now contain Windows Live Messenger as show below with a mark besides it.

1. From the system tray, near the system clock, click on the PC-Cillian Icon to open the Main Console window.

2. Click on Home Network & Firewall Controls followed by settings to open the Personal Firewall settings window.

3. Select the option Activate Personal Firewall, if not already checked, and click on Advanced Settings at the bottom.

4. Click on Program Control tab, and check if Windows Live Messenger is listed on the software list. If you see an entry for Windows Live Messenger, select it and click remove before proceeding. Click on Add to include the Messenger in the list

5. Enter “Windows Live Messenger” (without quotes) under Description. Select Simple and Allow option proceed to the next step.

6. Click on browse. If you are using Windows Live Messenger 8.1, browse for Windows Live Messenger by going to C:\Program Files\MSN Messenger\MSNMSGR.exe. If you are using Windows Live Messenger 8.5 or later, browse for Windows Live Messenger by going to C:\Program Files\Windows Live\MSN Messenger\MSNMSGR.exe. Click on Open to select the file.

7. Click OK to add Windows Live Messenger to the Firewall list and verify if the status is checked. Once you add Windows Live Messenger in to the list it will look like below:

8. Click on OK to complete the Wizard.